KOMFORT AMONG THE BEST
SKLEPY KOMFORT SA is a company present in Poland for over 30 years, and since 2014 it has been part of the Michał Sołowow Group. Its portfolio includes comprehensive furnishing of bathrooms, kitchens, living rooms and terraces, and on the website www.komfort.pl you can also buy chairs, tables, sofas, living room furniture, lighting, as well as doors, slats and accessories for floor installation and care. The company is famous for the best offer of carpets, panels and floor coverings on the market.
KOMFORT IS CHANGING
Until recently, the company was perceived primarily as a leader in the flooring industry. While KOMFORT's position in this field remains unwavering, the way the brand is perceived has been changing over the last few years. This is due to the introduction of completely new product categories to the brand's assortment: bathrooms, kitchens and wardrobes. The latest product offer offers our customers a carefully selected collection of floor panels, wooden floors, as well as carpets and elastic floor coverings. KOMFORT is famous for the best range of carpets on the market - classic, modern, vintage and children's. Our offer also includes doors, decorations and accessories for floor installation and care. All this means that COMFORT is now synonymous with a comprehensive offer for all those who renovate or decorate their apartments and houses. We reach the farthest corners of the world in search of global trends, interior design solutions and materials.
NEW KOMFORTABLE CONCEPT
KOMFORT is currently a chain of over 160 stores throughout Poland, including its own stores and franchise stores. Since 2019, the company has been consistently introducing a new concept of large-format stores offering an extensive product offer. Our stores are located in large and medium-sized cities throughout the country. The first model store in the new concept is KOMFORT in Warsaw, at ul. Mineral. In turn, the largest KOMFORT HOME in Poland with a total area of nearly 4,000 m2 is located in Komorniki, Poznań. More stores in this concept have recently been joined by stores in: Toruń, Bydgoszcz or Wrocław.
KOMFORT'S MISSION
The mission of KOMFORT is to provide shopping comfort to its customers. As the President of the Management Board, Wojciech Kiestrzyń, says: “We have a fantastic store format for Poles – Komfort Home. The development of this format will provide the customer with a unique formula - shopping for any type of product will be convenient, and support will be provided by comprehensive care from the seller, call center, designer and expanded online infrastructure. In Komfort, we will also provide transport and assembly services. In a word, everything that will make our client feel comfortable during the not-so-easy renovation process.”
KOMFORT IS OMNICHANEL
KOMFORT has consciously decided to provide its customers with a consistent shopping experience regardless of which channel they use. The consequence of the omnichannel strategy was, among other things, the implementation of an online store project, which is now - only 2 years after implementation - successively increasing its share in the company's profits. The concept of multi-channel also perfectly fits the expanded call center structure, which is not limited only to customer service, but also supports the customer in the design process.
THE FUTURE OF KOMFORT
KOMFORT is constantly evolving. This is visible in the number of new products introduced in each range, expansion of individual teams or simply building new competences. Every day we inspire Poles who arrange their interiors, where our products create space for their everyday life. Now we also want to be present at the remaining stages of the renovation process. COMFORT wants comfort, wants to be wherever our client is, and even wherever our client does not yet know that he or she needs support. We strive for our customers to point out our brand as one that is clearly associated with a pleasant, transparent and fully comprehensive purchasing, assembly and service process.
Nothing more, nothing less - simply KOMFORT.
